Last Update: August 23, 2021
Collection of Information
Information You Provide to Us
We collect information you provide directly to us. For example, we collect information when you provide information on the Website, such as by filling out a form, requesting customer support or otherwise communicating with us through our Website, through email or text messages, by telephone or by other means. Telephone calls may be recorded for quality control and training purposes.
Personal Information is information, or a combination of pieces of information, that can be used to identify you.
Information We Collect When You Use the Website
When you access or use our Website, we automatically collect information about you, including:
How We Use Your Information
We will use your information for the following:
Sharing Personal Information
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
Your Choices About the Collection and Use of Personal Information About You
You have a number of choices regarding our collection and use of information.
In cases where you are requested to affirmatively provide information, such as to complete a form, or an application, or a survey on our website, you may decline to do so. Please understand, however, that in some cases certain information is required to complete an application, form or survey, and if you decline to provide the information requested you may not be able to submit the application or request or to use certain functionalities of our Website or services.
If you would like to restrict our placement of cookies on your device, please see the “Cookies” section of this Policy.
If you would prefer not to receive e-mail marketing messages from us, please use the opt-out instructions included in the email message to opt-out of additional communications.
If you would like to opt-out of certain marketing and third-party analytics services please see the “Cookies and Other Technologies, Online Advertising and Third-Party Analytics” section below. You may be given additional choices in the context of particular preferences tools or functions that we make available in the course of offering our services.
Access and Correction
It is our policy, with certain exceptions, to provide individuals with access to personal information about them that we maintain in our files. In some cases, such as web forms that you may submit through the site, if you would like to obtain a copy of the information you provided you can contact us using the email address in the “Contact Information” section below. When you update information, we may keep a copy of the prior version for our records.
Exceptions to access and correction rights may include:
This site is not intended or designed to attract users under the age of 18 or to collect personal information from such users. We do not collect personally identifiable data from any person we know to be under the age of 18 and those under 18 should not submit any personal information through this site. If we learn that we have inadvertently collected personal information from a child under the age of 18 we will remove the information from our files to the extent reasonably possible consistent with our legal obligations.
Links to Third Party Sites
Our Website may contain links to other web sites. Other websites may also reference or link to our Website. These other web sites are not controlled by ShareMD Connect. We encourage our users to be aware when they leave our Website to read the privacy policies of each and every website that collects personally identifiable information. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of such other websites or mobile applications. Visiting these other websites is at your own risk.
The security of your Personal Information is important to us. We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.
Cookies and Other Technologies, Online Advertising and Third-Party Analytics
From time to time we may partner with certain third-parties to collect, analyze, and use some of the information described above. For example, we may allow third parties to set cookies or use web beacons on the Website or in email communications from ShareMD Connect. The information collected by third parties using these technologies may be used to engage in analysis and reporting. These third parties may set and access cookies on your computer or other device and may collect information about your online activities across different websites or services over time, including on websites that are not owned or operated by ShareMD Connect.
We also may use Hotjar to better understand the behavior of users browsing our Website to help us improve the overall experience for our users. If you would like information about how to opt-out of Hotjar visiting https://www.hotjar.com/legal/policies/do-not-track/.
We also use Facebook Pixel and Facebook Custom Audience tools: